Shipping policy

Shipping Policy 

Coverage Areas 

We offer international shipping from the United States. 

 

Estimated Delivery Time 

  • United States: 5 to 7 business days. 

  • International Orders: 10 to 15 business days, depending on transportation conditions and customs. 

 

Free Shipping (United States Only) 

We offer free shipping for all orders over $500 USD within the United States. 
This promotion is automatically applied at checkout. 

 

Shipping Costs 

Shipping costs are automatically calculated at checkout based on the destination, package weight, and shipping method selected. 

 

Shipping Insurance 

Optional insurance: You can add shipping insurance to your order (available for both domestic and international shipments). This insurance covers the loss of the package during transport and ensures you are protected in case the shipment is lost. 

Insurance cost: The cost will be calculated at checkout and can be selected before completing your payment. 

 

Shipping Process 

Orders are shipped through trusted third-party courier companies to ensure fast and secure delivery. 

Responsibility: Our store is not responsible for any incidents during transportation if the shipping option does not include insurance. In case of delays or courier issues, we recommend contacting the courier company directly. 

Once your order has been shipped, you will receive a tracking number via email to monitor the delivery status in real-time. 

 

Shipping Delays or Issues 

If your order does not arrive within the estimated timeframe, please contact the courier company first for details. 
If there is a significant delay or issue, contact our support team and we will assist you in resolving it. 

 

Return Policy 

Returns within the United States: 
We accept returns for defective items or size exchanges within 5 days of delivery. 
The product must be unused, unmodified, and include original tags and packaging. Returns are processed through FedEx. 

International Returns: 
International customers can request a return for defective or incorrect items. 
The product must be in its original condition, unused, and returned with all original tags and packaging. 

To initiate a return, please contact our support team. We will provide step-by-step instructions to complete the process. 

 

International Shipping Policy 

Delivery times may vary depending on the destination country and customs clearance procedures. 
Please review your country’s customs policies for any additional import duties or fees, which are the buyer’s responsibility.